XTRA Points are reward points that a Member earns on his XTRAPOWER transactions. Reward points are dynamic and are awarded based on specific transaction types and events occurring in your account.

You will start earning XTRA Points the moment you recharge the account and start sales transactions.

You can easily know your XTRA Points balance from the POS Terminal at Retail Outlet or through Website / Mobile App or through sending an SMS or Call / Email Toll Free Help Desk from your registered mobile number / email.

All XTRA Points are aggregated at the Customer Account. These XTRA Points can only be redeemed by the Member himself and not by the individual Cardholders / Drivers.

You get the loyalty awarded as a cashback directly into your account for Easy Fuel accounts.

Yes. If you avail credit facility from dealers, you will be awarded loyalty points at the time of credit settlements. Besides, you will get loyalty points for specific types of credit facility from some credit partners.

XTRA Points earned by a Member Is valid for 5 financial years. All XTRA Points remaining unredeemed after such periods shall lapse.

You can redeem XTRA Points after accumulation of a minimum of 80,000 points.

Redemption is the easiest in the XTRAPOWER program. You can instantly redeem your points from Web Portal or Mobile App or through SMS or by visiting our designated retail outlets.

Lot of redemption options are available for you.
You can redeem for free fuel / lubes at retail outlets or even convert the value of your points into money and have it credited in your CCMS account instantly.
You can also place redemption requests for other electronic gift vouchers from leading brands like Amazon, Cleartrip or even convert your loyalty points to Intermiles. The list is dynamic and is updated regularly.

Yes, the Member can redeem XTRA Points for auto fuel and lubricants at any of the designated retail outlets. The redeemed product has to be collected free of cost instantly at the same retail outlet itself.

No, only the Member can redeem XTRA Points.

Upon identifying any suspicious activity / transactions the system blocks the loyalty redemption to protect you. If unfortunately you are facing an issue like this, kindly raise a service ticket or contact our Fleet Marketing Manager for resolution.

Certain customer types are eligible only for select items to redeem in order to protect the loyalty points. If you have any specific issue, kindly raise a service ticket or contact our Fleet Marketing Manager for resolution.

E Gift Vouchers are delivered by our partners through Email or Mobile. In case, you are expecting an E-Gift Voucher through email, kindly check your Junk mail too besides your inbox. If you are still facing issues, kindly create a service ticket for resolution.